Last Updated: May 11, 2026

 

Welcome to the Family Health Services, Inc. website (“Site”). Family Health Services, Inc. is a service brand operated by Family Health Services, Inc., a California licensed Home Care Organization (“Family Health Services, Inc.,” “we,” “us,” or “our”). These Website Terms of Service (“Terms”) govern your access to and use of the Site. By accessing, browsing, or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you should discontinue use of the Site.

 

1. Purpose of the Website

The Site is provided for general informational, educational, and introductory purposes only. Use of the Site does not:

• create a client relationship
• create a caregiver or employment relationship
• form a service contract
• guarantee availability of services
• constitute an offer to provide care

Home care services are provided only pursuant to a separate written service agreement executed between Family Health Services, Inc. and the client. 

Submission of information through this Site does not establish a provider-client relationship.

 

2. Non-Medical Services Disclaimer

Family Health Services, Inc. provides non-medical in-home support services unless explicitly stated otherwise in a written service agreement.

Nothing on this Site constitutes or should be interpreted as:

• medical advice
• nursing services
• clinical diagnosis or treatment
• therapy, rehabilitation, or counseling
• emergency response instructions

Information on this Site is not a substitute for professional medical advice. For medical concerns, consult a licensed healthcare provider. In an emergency, call 911 immediately.

 

3. No Emergency Use

This Site is not monitored for emergencies and should not be used to request urgent or time-sensitive assistance.

 

4. Informational Accuracy & Site Modifications

While Family Health Services, Inc. strives to provide accurate and current information, content on the Site may change without notice. Family Health Services, Inc. does not guarantee that information is complete, current, or error-free.

 

We reserve the right to modify, suspend, or discontinue any portion of the Site at any time.

 

5. Inquiries, Forms & Communications

By submitting information through the Site, including contact or inquiry forms, you acknowledge and agree that:

• submission does not create a service relationship
• service availability is not guaranteed
• Family Health Services, Inc. may contact you regarding your inquiry
• communications are not confidential until a written service agreement is executed
• you will not submit sensitive medical or financial information unless expressly requested
• all information provided is accurate and truthful
  
  

6. Text & Electronic Communications

By providing your contact information, you consent to being contacted by Family Health Services, Inc. via phone call, email, or text message regarding your inquiry or services. Message and data rates may apply.

 

You may opt out of text communications at any time by replying STOP.

 

7. Eligibility & Geographic Scope

The Site is intended for users located in the United States, primarily within California. Services are subject to geographic availability, staffing, regulatory requirements, and applicable licensing laws.

 

8. User Conduct & Acceptable Use

You agree not to:

• use the Site for unlawful, deceptive, or fraudulent purposes
• interfere with Site security, functionality, or accessibility
• introduce malware, viruses, or harmful code
• misrepresent your identity or affiliation
• attempt unauthorized access to Site systems

Family Health Services, Inc. may restrict or terminate access for violations of these Terms.

 

9. Intellectual Property Rights

All content on the Site including text, graphics, logos, images, layout, design elements, and branding is owned by Family Health Services, Inc. or licensed for use and protected by U.S. intellectual property laws.

You may view, download, or print content for personal, non-commercial use only. Any other use requires prior written consent.

 

10. Third-Party Links

The Site may contain links to third-party websites or tools for convenience. Family Health Services, Inc. does not control or endorse third-party content and is not responsible for their practices or policies.

 

11. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Family Health Services, Inc. disclaims all warranties, express or implied, including warranties of accuracy, reliability, merchantability, or fitness for a particular purpose.

 

12. Limitation of Liability

To the fullest extent permitted by California law, Family Health Services, Inc. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of, or inability to use, the Site or reliance on Site content.

 

13. Indemnification

You agree to indemnify and hold harmless Family Health Services, Inc., its owners, officers, employees, and agents from any claims, damages, liabilities, losses, or expenses arising out of your misuse of the Site or violation of these Terms.

 

14. Privacy

Use of the Site is governed by Family Health Services, Inc.’s Privacy Policy, which explains how personal information is collected, used, and protected. By using the Site, you consent to those practices.

 

15. Accessibility

Family Health Services, Inc. is committed to providing a website that is accessible to all users. If you experience difficulty accessing content or require assistance, please contact us using the information below.

 

16. Force Majeure

Family Health Services, Inc. shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, public health emergencies, labor shortages, utility failures, acts of government, or disruptions to transportation or communication systems.

 

17. Dispute Resolution & Arbitration (California)

Informal Resolution
Before initiating arbitration or legal action, the parties agree to attempt to resolve disputes through good-faith discussions. Either party may provide written notice describing the issue and desired resolution. The parties will attempt resolution within 30 days.

Arbitration
If the dispute is not resolved informally, disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, to the fullest extent permitted by law. This arbitration provision does not apply where prohibited by law.

Individual Claims Only
Claims must be brought solely on an individual basis. No class, collective, representative, or private attorney general actions are permitted.

Jury Trial Waiver
If a claim proceeds in court rather than arbitration, both parties knowingly waive any right to a jury trial to the extent permitted by law.

Governing Law for Arbitration
This arbitration provision is governed by the Federal Arbitration Act and applicable California law.

 

18. Governing Law & Venue

These Terms are governed by the laws of the State of California. Any permitted court proceedings shall be brought within California.

 

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

 

20. Modifications to Terms

Family Health Services, Inc. may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

 

21. Contact Information

Phone: +1 ‭(818) 875-2606‬
Email: contact@solorahealth.com
Website: familyhealthservicesinc.com

Family Health Services, Inc.
7136 Haskell Ave, Los Angeles, CA 91406, Unit #108